Privacy Policy
Effective August 14, 2026
Who we are
This policy explains how Hyertier LLC d/b/a Hyertier Media (“Hyertier,” “we,” “us”) handles information through hyertier.com, our inquiry channels, the Hyertier Concierge, and related services. Contact: info@hyertier.com or +1 (301) 888-6910.
Information we collect
We collect information you choose to provide, such as name, work email, optional voice-call phone number, organization, project details, budget band, rights and timing information, and message content. The chat experience may collect a phone number and separate text-message consent. We also collect limited technical and analytics data only when optional analytics cookies are accepted.
How we use information
- Respond to inquiries and evaluate fit, scope, timing, authority, and budget readiness.
- Provide requested services, support, and operational communications.
- Operate, secure, troubleshoot, and improve the website and buyer journey.
- Measure non-personalized site performance after analytics consent.
- Comply with law, enforce agreements, and protect rights and security.
Text messages and consent
Text messages are opt-in only through the chat experience. Calling a phone number, submitting a form, booking, or purchasing does not create text-message consent. If you opt in, message frequency varies and message/data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. We do not sell or share mobile opt-in data or consent with third parties for their marketing.
Cookies and analytics
Optional analytics technologies are disabled until you accept analytics cookies. You may decline and still use the site. Your preference is stored locally on your device. Functional services needed to display the site or requested chat experience may operate independently of analytics consent.
Service providers and disclosure
We may use service providers for hosting, communications, forms, scheduling, payment, analytics, security, and operations. They may process information only as needed to provide the service or meet legal obligations. We may also disclose information when required by law, to protect rights or security, or in a business transaction subject to appropriate safeguards.
Retention and security
We retain information only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and security. We use reasonable administrative, technical, and organizational safeguards, but no method is guaranteed to be completely secure.
Your choices
You may request access, correction, or deletion of information subject to applicable law, decline analytics, unsubscribe from email, or reply STOP to text messages. Send requests to info@hyertier.com.
Children and changes
The site is not directed to children under 13. We may update this policy and will post the effective date here. Material changes apply prospectively.